New Player Helpers
If you're new to Multi-user text games, or just new to The Two Towers, answer 'yes' when creating your character and the Helpers will be alerted that you have just logged on and can provide assistance.You can see the helpers online at any time by typing:
who helper
And if you have any questions, the Helper comm, with the ']' symbol, can send a message to any of the Helpers online. Several Ainur also monitor these channels while invisible, so even if you don't see anyone online chances are you will still get an answer!
The Helpers can provide advice, answer questions, even show you around. But they're not there to play the game for you - they will show you where get equipment but are not likely to get the equipment for you.